Have you made the switch from a traditional, wood-burning fireplace to a new, gas fireplace? While gas fireplaces are a lot easier to maintain in comparison to older methods of heating, it is important to remember that a gas fireplace will still need regular servicing.

Keeping up with your gas fireplace maintenance not only means that you and your family will stay warm throughout the colder months without hassle, but it also gives you peace of mind that everything is operating as it should be.

Do gas fireplaces need to be serviced?

Yes. Even though a gas fireplace is a lot easier to use and requires less cleaning, it is still important to make sure you are keeping up with your annual services.

Regular maintenance is a must when it comes to ensuring your gas heating is working correctly.

How often should gas fireplaces be serviced?

It is recommended that they are serviced every two years by a certified service technician.

The servicing process includes the following:

  • Deep cleaning and inspection of the flue
  • Checking the glass door for thermal damage 
  • Checking the ceramic logs, platinum embers, pilot head and carbon box got carbon buildup
  • Checking for any carbon monoxide leakages 
  • Checking electrical components such as switches, relays and controls to make sure they are working properly

Gas fireplace maintenance 

While your fireplace will be cleaned during your service, we recommend keeping on top of your gas fireplace maintenance in between services. By doing this, you limit the risk of needing to repair your fireplace down the line.

However, we understand that not everyone is going to be comfortable cleaning their gas fireplace. If you would like to attempt doing so, we recommend getting in touch with a professional technician before doing so. That way, injury is avoided and so is damage to your fireplace.

You can clean your gas log fireplace by doing the following:

  • Firstly, ensure you turn the gas off – the gas valve is typically on the wall next to the fireplace
  • Brush off the gas logs – this can be done using a soft paintbrush
  • Clean your lava rocks by giving them a light vacuum
  • Use a vacuum cleaner with a hose attachment to clean the inside of the fireplace
  • Clean the glass covering – make sure you are using a suitable glass cleaner
  • Wipe down the inside edges and exterior framework with a damp cloth

If you do the above and still find that there is a build up of soot, use a cloth dipped in soapy water to gently remove any grime.

How to know if your gas fireplace is in need of a service…

It is important to note that keeping up with your annual services doesn’t necessarily mean that nothing will go wrong in between.

If you see any of the following, get in touch with a technician:

  • It has a flickering flame
  • The unit won’t turn on
  • It is struggling to ignite
  • The fan inside is making loud and unfamiliar noises
  • If you are having remote issues 

Servicing & Maintenance

At Just Gas Log Fires, we offer a comprehensive
gas fireplace maintenance service across the Melbourne region.

Our team of experts have over 20 years of servicing and maintenance experience, meaning your safety is ensured. Get in touch with us today to discuss your fireplace service.


We’d love to chat with you further about how an Escea gas fireplace can work for your space.

If you are looking for inspiration, our fireplace installation showroom in Alphington displays a myriad of high-efficiency gas fireplaces in a contemporary style, complete with furnishing. Make an enquiry today.